Information for new and returning students

Welcome content Martin Jones - Principal Argyll College UHI

Welcome

As a new student, this is sure to be an exciting time for you, if you are a returning student – welcome back!

This Student Induction and Guidance Section will take you through everything you need to know and provide you with some useful information, to help make your start with us as stress-free and enjoyable as possible.

Martin Jones, Principal

 

What to expect content

What to expect

What to expect

The health and safety of our students, staff and visitors will always be our priority. We will continue to use blended learning and teaching, and we are asking all students to join your online classes from home. If you need to attend a class in person, you will be told about this.

We are hopeful that government guidance will change in time, and we look forward to welcoming you into your local learning centre as soon as it is safe to do so. Your local centre staff are still here to help and support you, even while you work at home so please get in touch if you need us.

Our commitment is to deliver the best student experience possible in a safe and supportive way.

What you will need to work from home content

What you will need to work from home

We’re asking most students to join your online class from home until we can all safely return to our Learning centres. Generally, this means you’ll need to have :

  • access to the internet (2MB upload and download speed)
  • a device with a camera and microphone - this could be a tablet, PC, or laptop.

Please note that Chromebooks do not currently work with UHI software and services, and we don’t recommend using a smartphone to join online classes.

You can, of course, use your smartphone as a learning device and we have apps for Brightspace, Email and your student association HISA which will link you to student discounts and offers.

 laptop, mobile, notepad

Broadband Connection - You should have a minimum 2MB download speed and 2MB upload speed, which would class as a standard quality connection for accessing UHI services. Use our broadband speed checker to assess the speed of your home broadband or mobile data connection. To get accurate results, make sure you're not using your internet connection for anything else while the test runs, such as Wi-Fi connections on Mobile phones, smart speakers, Sky boxes etc. All of these will affect your connection.

You can find more information about what equipment you should have here: Buying Your Own Device Guide.

If you think you will have difficulty working from home because of poor connectivity, IT issues or lack of suitable equipment, you should get in touch with your local centre staff.  We’ll do everything we can to ensure that you are well placed to join your course remotely, until such times as we can welcome all students back into centres. You’ll find contact details for your local centre here.

 

Free Software - As an Argyll College student you have access to FREE software. You’ll need to use your student email account. (IDNUMBER@uhi.ac.uk) 

 Office 365 logo

 

Enrol online today! content

Enrol online today!

Have you enrolled yet? If not, do it as soon as possible. You must enrol online before you can access college services, apply for a bursary, and unlock your induction materials.

Go to www.studentjourney.uhi.ac.uk, then log on by clicking Current Students & Staff Login.

Enter your username (YOUR-ID-NUMBER@uhi.ac.uk) and password which was included in your offer letter.

Accessing Brightspace content

Accessing Brightspace

To log into Brightspace you will need:

Your unique student ID number and your password – you’ll find these in your offer letter or email.

You can access Brightspace via the Myday Portal or by using this link

Watch this short video introduction.

Your online induction - to be completed before your course starts content

Your online induction - to be completed before your course starts

We’ve put together all the information you will need in one place, in an easy to follow format with videos, presentations and documents that you can refer back to at any time.

Your personalised induction materials are available in our online Virtual Learning Environment (VLE) which is called Brightspace. You can access your induction once you have completed your online enrolment.

You can work through the induction at your own pace, but you should complete all sections before starting your course.

Your induction will take you through things like funding information; introduce your local support staff and your tutors, you’ll find out about what services you can access, and what standards we expect of you. You’ll also receive your course timetable and get more information on what, and how you will study this year.

If your induction includes a live session with your lecturer, you can watch this short video which explains how to join your session – you’ll join all of your classes in the same way.

MyDay student portal content

MyDay student portal

MyDay is your student portal featuring useful links to our learning platform Brightspace, your student email account, Library accounts and more. It also has really useful links to our policies, handbooks, exam information and contact details amongst other things. All of your useful links in one place. Login to myDay here.

Your UHI email content

Your UHI email

Your UHI email

Argyll College UHI uses Microsoft Outlook (through Microsoft Office 365) for email. 

We will only use your student email address (rather than your personal email) to communicate with you so please make sure you familiarise yourself with this. Your email address will be your student ID number followed by '@uhi.ac.uk'.

You can access it in a number of different ways:

  • From a university or college PC via the Outlook client
  • Through a web browser on a computer, tablet or phone (using MyDay or by visiting webmail.uhi.ac.uk)
  • By downloading a free copy of Office 365 which includes Outlook
HISA content

HISA

HISA

HISA logo

As an Argyll College student, you are automatically a member of the Highlands and Islands Student Association who represents over 4000 students.

HISA is run by students, for students, we exist to make sure your student experience is the best it can be! 

We want to ensure you have a strong and valued voice at your college and across UHI. Our team of Student Officers is elected by you, to represent your views from the classroom right up to the University Court!

HISA is also here to help you enjoy your time as a student - we can help you with setting up clubs, starting societies and organising events. HISA hosts many of our own events too, including Sports DayFreshersStudent ElectionsHISA Awards and Regional Council.

Filip Dabrowski is your elected 20/21 HISA Argyll Local Depute!

The role of the Local Depute is to make sure your views and ideas influence decisions where you study. The Local Depute works alongside your Class or Course Reps, to make sure your opinions and concerns are heard and will inform you about any changes taking place as a result of this.

Contact Filip here.

 

Totum card

TOTUM is the UK's #1 student discount card and app! It is the new name for the NUS extra student discount card and your TOTUM membership opens up a world of brilliant student discounts, offers and vouchers on your everyday essentials, must-have gear and luxury items.

In store and online, TOTUM puts over 250 UK student discounts right where you want them – in your pocket. And TOTUM is the only student discount platform endorsed by the National Union of Students (NUS).

Getting help content

Getting help

Getting help

We know you might be feeling nervous about starting your course, and we understand that there will be added pressures if you are working at home. Don’t worry – everyone is feeling the same way, and we have a team of support staff here to help you.

  • For general problems or questions: the best place to start is with your local centre staff. Centre staff may be working at home but you can still email or phone them during office hours. 

  • For IT problems: the UHI Servicedesk is the University of the Highland and Islands central IT Servicedesk available to all Argyll College students. the servicedesk is open from 8am to 5pm Monday to Friday and you can email them at servicedesk@uhi.ac.uk. you can also log a call about your IT issue using the self service portal
  • For personal issues including mental health problems: you can contact our student councillor on ACwellbeing@uhi.ac.uk or telephone 01631 559529. Find out more about our wellbeing services.