Modern Apprenticeship: Hospitality Services SCQF Level 5

What is special about this course?

The Diploma for Hospitality Team Member SCQF Level 5 is designed to support the development of candidates working in hospitality roles such as a bartender, housekeeper, waiter, barista and guest services. 

This Modern Apprenticeship offers a fantastic opportunity for those working in hospitality to gain a recognised qualification by building a portfolio of evidence showcasing their competency in the different work activity they undertake, developing knowledge skills and expertise required by this fast-paced industry. 

Whether working in a small independent hospitality business, or a large franchise, this apprenticeship can be shaped around the individual, their job role, and their employer, offering a unique opportunity to increase skills and enhance behaviours. 

Entry requirements

No prior qualifications are required to undertake this qualification; however, candidates must be in a suitable job role, where they are carrying out relevant tasks and responsibilities, which allow them to gather the required evidence, and have been so for a minimum of 12 weeks prior to commencing the qualification. 

This Modern Apprenticeship framework is developed by the Sector Skills Council in consultation with employers and key partners in the industry. 

The Modern Apprenticeship is made up of 4 elements:

1. Diploma for Hospitality Team Member SCQF Level 5
2. Core Skills 
3. Meta Skills (embedded in qualification)
4. Mandatory Enhancement (e.g. Emergency First Aid at Work, Basic Food Hygiene)

Candidates must complete 10 units in total – 3 mandatory and 7 optional.

The 3 mandatory units are: 

• Working as Part of a Team
• Providing Customer Service
• Developing Meta Skills and Personal Practice

You will engage in practical learning experiences within the workplace, where you'll create evidence-based submissions for your e-portfolio. Additionally, a college assessor will visit to conduct observations to further evaluate your skills and progress.

Fees

Skills Development Scotland contribute to the funding of Modern Apprenticeships. 
UHI Argyll have fully funded places available for those aged 16-to-24-years old, and part-funded places for those aged 25 and over. An employer contribution fee is required for those aged 25 years and over. 
To be eligible for an apprenticeship, candidates must be in paid employment, contracted to work a minimum of 21 hours per week.