NPA Administration: Office Skills & Services SCQF Level 5 NPA

What is special about this course?

This NPA (National Progression Award) will provide you with theoretical knowledge about the modern office environment, and allow you to have hands on experience of key pieces of office equipment.

You will develop communication skills with internal and external customers and improve skills in locating, retrieving and presenting required information. The NPA may provide you with the confidence and skills for employment in a junior administrative position.

Entry requirements

As this NPA is at SCQF level 5, it would be beneficial if you had achieved word processing or IT at level 4. However, entry may be possible for those with no prior qualifications, via interview.

The course consists of a total of 3 SQA credits, or 18 SCQF credit points.
The course is at level SCQF 5, as are all component units. There are 3 mandatory units

  • Front of Office Skills
  • Central Services
  • Researching and Preparing Presentations

How will I study my course?

  • Part Time

How and where will I study?

Depending on your location you will either study in school or at your local Argyll College centre. This course will be delivered via video-conference.

Where can I study my course?

    • UHI Argyll

Start date

In most schools this course will start in June. 


For the latest information on fees please see our fees policy.

What can I do on completion of my course?

Where will it take me?

Foundation Apprenticeship in Business Skills - at school
Modern Apprenticeship in Business and Administration – work-based
Full-time Business or Administration course - college

Is there more information available online?

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This course is part of our schools-link senior phase programme and is embedded in your option choices at school. If this course is offered by your school speak to your Guidance Teacher and request an application form.

We are delighted that you are thinking about studying at UHI Argyll. UHI Argyll operates a fair and open admissions system committed to equality of opportunity and non-discrimination. We consider all applications on merit and on the basis of ability to achieve, without discrimination on grounds of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity status, race, religion and/or belief, sex, sexual orientation or socio-economic background. We welcome applications from all prospective students and aim to provide appropriate and efficient services to students with disabilities.